ENQUIRY ON RESULTS (REMARKING YOUR TEST)
You may request an Enquiry on Results, also called a remark, if you believe there is an error in your score.
You must request a remark within six weeks of your test date. You must make the request by 9am on the deadline date. If the deadline is a Saturday, Sunday, or holiday, you must make the request by 9am on the Friday before the deadline date.
Your test can only be remarked if you follow the below instructions:
- Fill in the IELTS Enquiry on Results Form and submit it to ILSC via email.
- You may choose one or more parts of the test to be remarked: the fees are the same, $250 plus an administration fee of $25 (taxes included).
- You can pay here. You will need your Passport/PR card number to make the payment.
Remarking takes 2 to 21 days, depending on several factors including the number of sections requested for remark.
You will receive an e-mail stating whether your band score has changed. If there is a change, you will be required to return your previously issued Test Report Form in person or by mail before a new one can be issued.
Your EOR fees ($250) will be refunded if there is a change. The administration fee is non-refundable.
If you are not satisfied after the EOR process, you may follow the appeals process. Refer to https://www.cambridgeenglish.org/help/enquiries-and-appeals/ to begin the appeals process, or contact us by phone, by email, or in-person for more information.
IELTS tests are highly reliable and errors rarely occur.